Are you a gadget fan who's addicted to the latest shiny products? We are at Warranty Ex!
Our passion for consumer technologies is helping us to pioneer the extended warranty market of the 21st century so that you can benefit from breakdown cover for your favourite gadgets.
Let's face it, keeping up with the latest in electronics can be pricey. We've all been disappointed when that 'must-have' expensive gizmo broke down on us. That's why we're here to offer quality breakdown cover for all your electronics at a fair price.
We offer cover on everything from home cinemas and games consoles to gadgets such as MP3 players and even kitchen appliances like your washing machine or dishwasher. And with our online quote tool, you can get a great deal on a service plan for your electrical products that will kick in the instant we receive your money.
Whatever you've got, as long as it's in good working order, cost under £1500 and is less than 8 years old, we can probably protect it - why not give us a try?
Warranty EX was founded in the summer of 2002 by entrepreneur Ed Pattinson. In July 2002 Ed broke his back in a bad fall, and found himself stuck in hospital for a total of 9 months. Trying to make the most of his time, Ed set about putting together Warranty EX (then called companyx), toing and froing between his hospital bed and the internet cafe at ASPIRE. Warranty EX launched in August 2003 and since then has grown rapidly to become the leading online appliance warranty specialist in the UK.
Prior to founding Warranty EX, Ed has worked as a consultant to Bill Gate's Teledesic® Satellite system, ran entrepreneurs forums around the UK, and also worked in one of London's venture capital houses. Ed graduated from Oxford University with an honours degree in Engineering, Economics, and Management.
In 2005 Warranty EX was acquired by Domestic & General, the UK's leading specialist provider of domestic appliance breakdown cover plans. Founded more than 50 years ago, Domestic & General now protects 6 million UK appliances.
Warranty EX now offers Domestic & General's insurance products, which meet the demands and needs of those who wish to ensure that their domestic electrical appliance is protected against the costs of repair or replacement in the event of a breakdown (provided payments are maintained).
Who we are
Warranty Ex is a trading name of Domestic and General Insurance PLC (company registration number 485850) whose registered address is Swan Court, 11 Worple Road, Wimbledon, SW19 4JS and is authorised and regulated by the Financial Services Authority (FSA Registration number 202111.) You can check our details on the FSA website (www.fsa.gov.uk/register) or by contacting the FSA on 0845 606 1234. Domestic & General Group PLC. is a public limited company which is fully listed on the London Stock Exchange.
You will not receive advice or a recommendation from us. We may ask you some questions to narrow down the selection of products that we will provide you details on. You will then need to make your own choice about how to proceed.
- We will not charge you a fee for our services.
- If you wish to register a complaint, please call the Customer Service Department on 08705 490 000 or write to Customer Care Manager, Domestic & General PLC, Leicester House, 17 Leicester Street, Bedworth, Warwickshire CV12 8JP.
You can also send your complaint via email to: web.support@domgen.com
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
Domestic & General PLC is covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the scheme if D&G cannot meet its obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit. Further information about compensation scheme arrangements are available from the FSCS at www.fscs.org.uk or by calling them on 020 7892 7300.
